Privacy Policy
Turco Electrical Pty Ltd ("Turco Electrical", "we", "us") respects your privacy. This policy explains how we handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
- Details you give us: your name, mobile number, email address, suburb, the type of job, your message and any photos you upload.
- Job details: the address where work is done, quotes, invoices and payment records.
- Website data: pages visited, how you arrived at the site (including advertising click identifiers and campaign tags), device and browser information, collected through cookies only if you accept them.
Why we collect it
- To respond to your enquiry, quote, book and complete work.
- To invoice you and take payment.
- To follow up quotes and ask for feedback on completed jobs.
- If you opt in, to send occasional updates and offers. You can opt out at any time.
- To understand which advertising and pages bring enquiries, so we can improve the site.
Who we share it with
We do not sell your information. We share it only with service providers that help us run the business, who handle it on our behalf:
- GoHighLevel: customer relationship management, where website enquiries are stored and followed up.
- ServiceM8: job management, quotes and invoices.
- Xero: accounting.
- Stripe: card payments. We do not see or store your full card details.
- Google: website analytics, advertising measurement and maps, if you accept cookies.
- Meta: advertising measurement, if you accept cookies.
- Cloudflare: spam protection on our forms (Turnstile).
- Vercel: website hosting, and secure storage of photos you upload with a quote request.
Some of these providers store data outside Australia, including in the United States. We use reputable providers that protect personal information.
Cookies and tracking
Essential cookies and local storage keep the site and quote form working, including remembering your cookie choice and how you arrived at the site so your enquiry reaches us with the right details. Analytics and advertising cookies (Google Analytics, Google Ads and Meta Pixel) only load if you click "Accept all". You can change your choice at any time using "Cookie settings" in the footer.
Storage and security
We keep your information in secure systems with access limited to people who need it. We keep job records for as long as needed for business, warranty and tax purposes.
Access, correction and deletion
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email admin@turcoelectrical.com. We will respond within 30 days.
Complaints
If you have a privacy concern, contact us first at admin@turcoelectrical.com. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Privacy contact
Email admin@turcoelectrical.com or call 0447 380 080.
Business details
Turco Electrical Pty Ltd
ABN 32 661 582 832
QLD electrical contractor licence 89991
Bundaberg QLD
Phone: 0447 380 080
Email: admin@turcoelectrical.com
Last updated 14 October 2026.